Apply for housing, Housing Register and bidding for housing

Apply to join the Housing Register

To apply, you'll need to register an account.

How to register a new account

When you register, you'll:

  • need your email address
  • set up a password
  • enter your date of birth
  • need your tenancy number, if you're already our tenant
  • be sent a code by email to verify your account

Remember: You will need your email address and your password every time you log into your account to track the progress of your application.

There is guidance throughout the application. To complete the application, log in to your account and follow the instructions.

You'll need some personal details, such as:

  • previous addresses
  • landlord contact details
  • income and savings details

Register an account

Already got an account?

Log in now

Need help with logging in or registering? Check out our troubleshooting tips here:

Get help with My Home Central

After you've completed your application

After you've completed your application, you'll get a message saying one of the following:

  • you appear to qualify for the Housing Register
  • you don’t qualify
  • we have been unable to determine if you qualify or not

Within 10 days, you'll receive an email advising you of your application number and the next steps. If you appear to qualify, or we can’t determine if you qualify from your answers, you'll be told to upload documents that we need to see. If you don't receive an email, please check your spam and junk folders.

If you don’t qualify, this may be because your household earns above a certain income, or you already have a home that meets your needs. If we've been unable to determine if you qualify, we will need to review your answers and documents, once you've provided them.

Whenever you log in to your account, you'll be able to see a message which shows the progress of your application.

If you don't qualify for the Housing Register

Find out what you can do, if you don't qualify for the Housing Register.

At risk of becoming homeless?

Read about what to do if you're at risk of becoming homeless.