Apply to join the Housing Register
To apply, you'll need to register a new account.
How to register a new account
When you register, you'll:
- need your email address
- set up a password
- need your tenancy number, if you're already our tenant
- be sent a code by email to verify your account
You'll also need some personal details, such as:
- previous addresses
- landlord contact details
- income and savings details
There is guidance throughout the application. To complete the application, log in to your account and follow the instructions.
Already got an account?
After you've completed your application
After you've completed your application, you'll get a message saying one of the following:
- you appear to qualify for the Housing Register
- you don’t qualify
- we have been unable to determine if you qualify or not
Within 2 days, you'll receive an email advising you of your application number and the next steps. You'll be told if you need to upload documents that we need to see. If you don't receive an email, please check your spam and junk folders.
If you don’t qualify, this may be because your household earns above a certain income, or you already have a home that meets your needs. If we've been unable to determine if you qualify, we will need to review your answers and documents, once you've provided them.
Whenever you log in to your account, you'll be able to see a message which shows the progress of your application.