Apply to join the Housing Register
To apply, you'll need to register an account.
How to register a new account
When you register, you'll:
- need your email address
- set up a password
- enter your date of birth
- need your tenancy number, if you're already our tenant
- be sent a code by email to verify your account
Remember: You will need your email address and your password every time you log into your account to track the progress of your application.
There is guidance throughout the application. To complete the application, log in to your account and follow the instructions.
You'll need some personal details, such as:
- previous addresses
- landlord contact details
- income and savings details
Already got an account?
Need help with logging in or registering? Check out our troubleshooting tips here:
After you've completed your application
After you've completed your application, you'll get a message saying one of the following:
- you appear to qualify for the Housing Register
- you don’t qualify
- we have been unable to determine if you qualify or not
Within 10 days, you'll receive an email advising you of your application number and the next steps. If you appear to qualify, or we can’t determine if you qualify from your answers, you'll be told to upload documents that we need to see. If you don't receive an email, please check your spam and junk folders.
If you don’t qualify, this may be because your household earns above a certain income, or you already have a home that meets your needs. If we've been unable to determine if you qualify, we will need to review your answers and documents, once you've provided them.
Whenever you log in to your account, you'll be able to see a message which shows the progress of your application.
If you don't qualify for the Housing Register
Find out what you can do, if you don't qualify for the Housing Register.
At risk of becoming homeless?
Read about what to do if you're at risk of becoming homeless.