Apply for housing, Housing Register and bidding for housing

Apply to join the Housing Register

Re-apply to the Housing Register

If you need to be on the Housing Register, you must apply or re-apply, even if you were previously verified and had a live application before 23 November 2023. It is important to make sure you do apply; if you don’t, your application will be automatically deleted.

Apply or re-apply to the Housing Register or find out more about the changes we’re making and why they’re important.

Register to apply or re-apply for housing

If you are applying for housing for the first time, or you have been told you need to re-apply, you will need to register.

To do this, you'll:

  • need an email address that you have access to
  • be asked to create a memorable password
  • be sent an email from ‘Housing Jigsaw’ and will need to activate your account by clicking the link in the email (this link will expire if you don't activate it within 24 hours; if you don't receive an email, please check your spam and junk folders)

Once you activate your account you will be taken to the ‘Housing Register’ button and can begin your registration by providing your:

  • name and address, including the date you moved to the address
  • National Insurance number
  • telephone contact details

Once this section has been completed, you can start an application. Please carefully read the information and guidance in the portal. You will have 28 days to complete the application questions.

Register for My Home Central

Logging in to your account to complete your application and upload documents

If you don't have the information available to complete your application in one go, you can log out and your answers for each section will be saved. Make sure you complete the questions for a section and save it before you log out. You can log back in when you have the information to hand.

Please note that:

  • you'll need your email address and password to log in
  • If you don't complete your application within 28 days, it will be automatically cancelled
  • your application will not be assessed or re-assessed until you have uploaded the documents we need to see (please make sure you read the criteria in the portal for each document; you'll have 56 days to upload your document or you application will be automatically cancelled)
  • the status of your application will be shown in the portal when you log in

Log in to My Home Central

At risk of becoming homeless?

Read about what to do if you're at risk of becoming homeless.