Alternative complaints procedures
This covers:
childprotComplaints about child protection conferences
Complaints about the following aspects of a child protection conference need to be addressed under the Local Safeguarding Children Board (LSCB) complaints procedure:
- the process of the conference
- the outcome, in terms of the fact of and/or the category of primary concern at the time the child became the subject of a child protection plan
- a decision for the child to become, or not to become, the subject of a child protection plan or not to cease the child being the subject of a child protection plan
Complainants should contact the conference chair to express their concerns in the first instance and to seek further details on the complaint procedure.
councillorsComplaints about councillors
Complaints about councillors who may have breached the Code of Conduct fall to our Monitoring Officer to address under a separate procedure.
If you wish to complain about the conduct of a CBC or Parish/Town Councillor, it is important that you refer to the relevant Council’s Code of Conduct and read the CBC Arrangements for dealing with Code of Conduct Complaints before you submit your complaint.
The Arrangements for dealing with Standards Allegations (Part 5B of Central Bedfordshire Council Constitution) details arrangements under the Localism Act 2001, which applies to town and parish councillors in Central Bedfordshire and Central Bedfordshire Council councillors. The assessment of a complaint is a two-step process which involves consideration of relevant criteria as set out in these Arrangements.
The first stage involves a jurisdictional test (see paragraphs 15–16 of the Arrangements) to decide whether we can deal with the complaint under the Code of Conduct arrangements.
The second stage of the test involves the consideration of relevant criteria (see paragraphs 17–19 of the Arrangements) to determine whether we should deal with the complaint and what, if any, further action should be taken.
Once you have considered the relevant Code of Conduct and criteria, if you wish to proceed to make a complaint, please complete the form and submit it at the link below:
Make a complaint about a councillor
If you need this form in an alternative format, please contact monitoring.officer@centralbedfordshire.gov.uk.
The Members' Code of Conduct (Part 5A of the Central Bedfordshire Council Constitution) outlines the code of conduct for our councillors.
Town and parish councillors will be subject to their own codes of conduct.
View contact details for town and parish councils
The Arrangements for dealing with Standards Allegations (Part 5B of Central Bedfordshire Council Constitution) details arrangements under the Localism Act 2001, which applies to town and parish councillors in Central Bedfordshire and Central Bedfordshire Council councillors.
Decisions on complaints about councillors
This page contains decision notices detailing the outcome of complaints made about our councillors since 17 November 2016.
The following complaints have been received:
- anonymised decision notice – CEN059.109 part 1 (December 2020)
- anonymised decision notice – CEN059.109 part 2 (December 2020)
- anonymised decision notice – CEN059.107 (November 2020)
- anonymised decision notice – CEN059.108 (October 2020)
- anonymised decision notice – CEN059.106 (July 2020)
- redacted decision notice – CEN059.100 (March 2020)
- decision notice – CEN059.100 (January 2020)
- decision notice – CEN059.079 (May 2019) (PDF 950.7KB)
- decision notice – CEN059.080 (May 2019) (PDF 950.2KB)
- anonymised decision notice – CEN059.080 (PDF 121.3KB)
- anonymised decision notice – CEN059.091 (PDF 36KB)
- anonymised decision notice – CEN059.090 (PDF 38.5KB)
Contact your town and parish council for information regarding decisions about their councillors
Complaints about schools/governors
The Schools Standards and Framework Act 1998 places a duty on the governing body of a school to manage complaints about their individual school. These complaints are therefore not our responsibility.
Partnership with another organisation
Where a service is delivered through a partnership with another organisation, the complaint should be directed to the organisation that delivered the service.