Customer feedback – annual reports
You can view reports for:
- statutory adult social care and public health compliments and complaints
- statutory children’s social care compliments and complaints
- non-statutory compliments and complaints
Statutory adult social care and public health compliments and complaints
- Adult Social Care and Public Health complaints annual report 2023 to 2024 (PDF)
- Adult Social Care and Public Health complaints annual report 2022 to 2023 (PDF)
- Adult Social Care and Public Health complaints annual report 2021 to 2022 (PDF)
- Adult Social Care and Public Health complaints annual report 2020 to 2021 (PDF)
- Adult Social Care and Public Health complaints annual report 2019 to 2020 (PDF)
- Adult Social Care and Public Health complaints annual report 2018 to 2019 (PDF)
- Adult Social Care and Public Health complaints annual report 2017 to 2018 (PDF)
- Adult Social Care and Public Health complaints annual report 2016 to 2017 (PDF)
- Adult Social Care and Public Health complaints annual report 2015 to 2016 (PDF)
- Adult Social Care and Public Health complaints annual report 2014 to 2015 (PDF)
- Adult Social Care and Public Health complaints annual report 2013 to 2014 (PDF)
- Adult Social Care complaints annual report 2012 to 2013 (PDF)
- Adult Social Care complaints annual report 2011 to 2012 (PDF)
- Adult Social Care complaints annual report 2010 to 2011 (PDF)
Statutory children’s social care compliments and complaints
- Children's Services Social Care complaints annual report 2022 to 2023 (PDF)
- Children’s Services complaints annual report 2022 to 2023 – non-statutory (PDF)
- SEND and Education annual report 2021 to 2022 (PDF)
- Children's Services Social Care complaints annual report 2021 to 2022 (PDF)
- Children's Services Social Care complaints annual report 2020 to 2021 (PDF)
- Children's Services Social Care complaints annual report 2019 to 2020 (PDF)
- Children's Services Social Care complaints annual report 2018 to 2019 (PDF)
- Children's Services Social Care complaints annual report 2017 to 2018 (PDF)
- Children's Services Social Care complaints annual report 2016 to 2017 (PDF)
- Children's Services Social Care complaints annual report 2015 to 2016 (PDF)
- Children's Services Social Care complaints annual report 2014 to 2015 (PDF)
- Children's Services Social Care complaints annual report 2013 to 2014 (PDF)
- Children's Services Social Care complaints annual report 2012 to 2013 (PDF)
- Children's Services Social Care complaints annual report 2011 to 2012 (PDF)
- Children's Services Social Care complaints annual report 2010 to 2011 (PDF)