Reporting a repair

What happens when you report a repair

You will be able to describe the problem, add photos if you want to and indicate the days and times that you will be available for the repair to be fixed.

After you have submitted the information you will receive an email or a phone call confirming the date and time of your appointment or asking for more information if necessary.

Make your report online

If you cannot keep an appointment, please let us know by calling 0800 074 0263.