Reporting a repair

How to report a repair

How to report a repair

You can report all council housing repairs 24 hours a day, 365 days a year, using our website or mobile app.

Make your report online

Find out more about our tenants’ mobile app

This includes:

  • electrical repairs
  • gas / central heating repairs
  • plumbing repairs
  • all other repairs

For more information on repairs, read our repairs and maintenance booklet (PDF 760.3KB) .

Gas leaks

Call 0800 111 999 if you suspect a gas leak. This number is operated by National Grid.

Got a blocked sink or toilet?

The most common issues we're contacted about are blocked sinks and toilets. We've put together a couple of easy-to-follow instruction videos on how to fix these yourself.

Repairs and maintenance delivery update

Find out about our new alliance with Engie Regeneration Limited.