If you find that a direct personal approach does not work, the next step is to try mediation. Mediation is a way of sorting out both neighbourhood and community disagreements.
An independent mediator will listen to each individual’s issues and will work through them to explore how a problem can be resolved for the future.
The aim of mediation is to help both parties to find an appropriate outcome that they can live with.
We may be able to arrange mediation for you - it does not always have to be face to face, but it is usually more effective this way.
Contact the Housing Services team on 0300 300 8007 for more details if you live in council accommodation or the Community Safety Anti-Social Behaviour team on 0300 300 8302 if you live in private rented accommodation or are a home owner.