Mediation for anti-social behaviour
If you find that a direct personal approach does not work, the next step is to try mediation. Mediation is a way of sorting out both neighbourhood and community disagreements.
An independent mediator will listen to each individual’s issues and will work through them to explore how a problem can be resolved for the future.
The aim of mediation is to help both parties find an appropriate outcome that they can live with. It does not have to be face-to-face, but it is usually more effective this way.
Please note: we don't currently offer a mediation service for those who are homeowners or live in private rented accommodation.
How to ask us to mediate
If you're one of our tenants, please call us on 0300 300 8007 for more details.