Rights and responsibilities

What happens when you become a tenant?

We offer 12 month introductory (or probationary) tenancies for new council housing tenants.

If successful, the tenancy automatically reverts to being a secure fixed term flexible tenancy.

If, within the first 12 months, any issues such as anti-social behaviour arise, we can:

  • decide not to offer a further tenancy
  • either take legal action or extend the probation period by a further 6 months

Introductory tenants have fewer rights than secure tenants. They have no right to buy, to sub-let, to improve their property, or apply to exchange properties.

However, in most other respects, the tenancy is similar to a secure tenancy. The rent charges are the same and the property is maintained to the same level as if it was a secure tenancy.

As long as the tenancy is conducted satisfactorily, following a formal review after 9 months, a decision will be made on whether to then offer a new fixed term tenancy for a period of 5 years.


Estates officers and lettings officers will monitor new tenants and intervene if there is a breach of tenancy. They offer support and advice to avoid further incidents.

Other agencies that give support are:

  • Citizens Advice
  • independent living officers
  • Police
  • social services
  • Salvation Army

They aim to provide a positive input to the process of ensuring a successful outcome for the tenant.

Benefits of an introductory tenancy

Introductory tenancies benefit residents by allowing us the opportunity to deal with issues of anti-social behaviour perpetrated by new tenants faster and to intervene earlier in order to resolve breaches of tenancy.

Download our guide for new tenants (PDF 45.9KB) for more information about fixed-term tenancies.