Paying your rent

Pay rent by phone

You can pay using a debit card (Switch, Solo or Delta) or credit card (not American Express). Call 0300 300 8030 and select option 3.

Pay rent online

You can pay online using our secure payments service

Rent and other charge payments

On the 20 August 2019, we are changing our financial management system. This means that for a period of at least 2 weeks, although payments can be made as usual to the Housing Service there will be a delay in these payments showing on accounts. If you have any questions please contact the Housing Rents Team or your Income Management Officer.

All payments and balances will be corrected once the new system is up and running in early September 2019.

Pay your rent online

Pay rent by Allpay phone app

You can now pay your rent using our new Allpay phone app. The app allows you to pay your rent any time, anywhere and securely stores payment reference numbers, bank details and payment amounts.

Get Allpay for Android

Get Allpay for iPhone / iPad

Visit Allpay's website

Pay rent by Direct debit

We recommend setting up a Direct Debit to pay your rent.

We collect 4 weeks' rent on any date from 1st to 28th of each month and you still have the benefit of your 'No rent due' weeks.

We also collect weekly Direct Debits, every Monday.

Call us on the following numbers with your bank details:

  • 0300 300 5186 for the 1st to the 10th of each month 
  • 0300 300 5054 for the 11th to the 20th of each month
  • 0300 300 4271 for the 21st to the 28th of each month
  • 0300 300 5545 for weekly on every Monday

Pay rent by Allpay card

An Allpay card lets you pay the Post Office using cash, debit card or cheque or at PayPoints using cash. There is no charge for the service.

Rent payment dates April 2019 to March 2020

Rent payments - April 2019 to March 2020

Week

Date Due

Amount Paid

1

1 April 2019

 

2

8 April 2019

 

3

15 April 2019

 

4

22 April 2019

 

5

29 April 2019

 

6

6 May 2019

 

7

13 May 2019

 

8

20 May 2019

 

9

27 May 2019

No rent due

10

3 June 2019

 

11

10 June 2019

 

12

17 June 2019

 

13

24 June 2019

 

14

1 July 2019

 

15

8-Jul-19

 

16

15 July 2019

 

17

22 July 2019

 

18

29 July 2019

 

19

5 August 2019

 

20

12-Aug-19

 

21

19 August 2019

 

22

26 August 2019

No rent due

23

2 September 2019

 

24

9 September 2019

 

25

16-Sep-19

 

26

23 September 2019

 

27

30 September 2019

 

28

7 October 2019

 

29

14 October 2019

 

30

21 October 2019

 

31

28 October 2019

 

32

4 November 2019

 

33

11 November 2019

 

34

18 November 2019

 

35

25 November 2019

 

36

2 December 2019

 

37

9 December 2019

 

38

16 December 2019

 

39

23 December 2019

No rent due

40

30 December 2019

 

41

6 January 2020

 

42

13 January 2020

 

43

20 January 2020

 

44

27 January 2020

 

45

3 February 2020

 

46

10 February 2020

 

47

17 February 2010

 

48

24 February 2020

 

49

2 March 2020

 

50

9 March 2020

 

51

16 March 2020

 

52

23 March 2020

No rent due

53

30 March 2020

No rent due