Paying your rent

Rent refunds

If your rent account has a credit balance due to a large Housing Benefit award, you may be due a refund.

To apply for this you should email stating your name, where you live, and your rent account number.

We normally don’t give refunds if you pay by Direct Debit and still have a weekly rental commitment.

If you owe a debt elsewhere to us, any credit held will be used to pay towards that debt first.