Paying your rent

How is the rent set?

The government produced a formula for setting rents, which takes into account:

  • the value of the property
  • the number of bedrooms in the property
  • local earnings

Changes in your rent

We will give you 4 weeks' written notice if there any changes to your rent. If you are claiming housing benefit, our benefits team will recalculate your entitlement automatically and inform you of any changes.

Tenant service charges

In addition to your rent, you will also pay service charges. These charges cover:

  • communal heating
  • communal lighting
  • communal cleaning
  • communal electric
  • site warden / manager

We calculate the unit cost for each service and then recover these costs by allocating the total cost between the number of tenants.

Costs are revised annually and individually on your rent account statement. We provide 4 weeks’ written notice of any change.

Rent-free weeks

There are generally 4 'no rent due' weeks every year for secure tenants when there are 52 Mondays within the period 1 April to 31 March.

These are during the:

  • May bank holiday weeks
  • August bank holiday weeks
  • the week that Christmas falls in
  • and the last week of March each year

If any tenant is in arrears they are encouraged to continue paying during those weeks in order to reduce their balance.

Tenants get a 'calendar card' every April, showing the dates of the rent weeks. New tenants get a calendar card when they sign up for their tenancy.

Rent payment dates

Rent payments 2023 to 2024

Week

Date due

Amount paid

1

3 April 2023

 

2

10 April 2023

 

3

17 April 2023

 

4

24 April 2023

 

5

1 May 2023

 

6

8 May 2023

 

7

15 May 2023

 

8

22 May 2023

 

9

29 May 2023

No rent due

10

5 June 2023

 

11

12 June 2023

 

12

19 June 2023

 

13

26 June 2023

 

14

3 July 2023

 

15

10 July 2023

 

16

17 July 2023

 

17

24 July 2023

 

18

31 July 2023

 

19

7 August 2023

 

20

14 August 2023

 

21

21 August 2023

 

22

28 August 2023

No rent due

23

4 September 2023

 

24

11 September 2023

 

25

18 September 2023

 

26

25 September 2023

 

27

2 October 2023

 

28

9 October 2023

 

29

16 October 2023

 

30

23 October 2023

 

31

30 October 2023

 

32

6 November 2023

 

33

13 November 2023

 

34

20 November 2023

 

35

27 November 2023

 

36

4 December 2023

 

37

11 December 2023

 

38

18 December 2023

 

39

25 December 2023

No rent due

40

1 January 2024

 

41

8 January 2024

 

42

15 January 2024

 

43

22 January 2024

 

44

29 January 2024

 

45

5 February 2024

 

46

12 February 2024

 

47

19 February 2024

 

48

26 February 2024

 

49

4 March 2024

 

50

11 March 2024

 

51

18 March 2024

 

52

25 March 2024

No rent due