Apply for a new taxi driver licence
What you need to do
Step 1: The knowledge test
All new applicants must take an online knowledge test to attain a dual badge. The test will be broken into 7 categories which include questions on:
- driver and vehicle conditions
- Highway Code
- road signs
- customer care
- points of interest
You can't apply for the knowledge test if you haven't:
- held a DVLA licence for 12 months
- got a current UK visa for at least 18 months
Please ensure that you read our Hackney Carriage and Private Hire Policy and the Private Hire vehicle, Hackney Carriage, and Combined Hackney Carriage and Private Hire Driver conditions before you apply, to ensure that you fully understand our requirements.
Apply for a knowledge test
All applications must be submitted by email to firstname.lastname@example.org.
Please note: Email is not a secure medium. You should take appropriate measures to ensure any personal information sent via email is protected.
After you've applied
Once your application is submitted, you will automatically be placed into a queueing system whereby we will contact you as and when there is availability.
Step 2: Prepare your documents
Once you have successfully passed your knowledge test you will need the following to apply:
- your knowledge test pass certificate
- DSA certificate: you will need to be assessed by our transport team; find out how to pay for your assessment
- child sexual exploitation (CSE) certificate: dates will be provided
- driving licence details (share your driving licence details)
- medical certificate: view or download medical certificate (PDF)
- DVLA photo card licence
- proof of right to work in the UK (e.g. passport or visa)
- passport-sized photo
If you fail to provide current and up to date documents for all the above, your application will be refused.
Pay online: select Licensing from the list and then driving assessment payments from the last list.
Once payment has been received, we'll contact you to arrange a date and time for your assessment.
Step 3: Apply for a new driver licence
Step 4: Disclosure and Barring Service (DBS) criminal check
After reviewing your application we will register you with one of our partner companies, either GBG Online Disclosures or First Advantage, to carry out a criminal check. Our partner will send you a link to complete an online form.
As this check is completed by a third party, the estimated time frame may vary. Once you have received a copy of your DBS certificate, you must email email@example.com with the subject line "DBS certificate".
Step 5: Get your badge
After we receive your DBS certificate, we'll review it in line with our criminal conviction policy. If successful, we'll issue you with a dual driver licence badge.
Questions we're often asked
What if I already have a DSA Certificate?
If you already have a certificate that is not with a provider, we recognise you will need to arrange a new practical test.
What if I have already taken a child sexual exploitation course with another council?
If you got a certificate from CYP First, within 6 months of your knowledge test, we'll accept this.
Unfortunately, we won't accept anything else.
How can I find out when the next available child sexual exploitation course dates?
Once you've passed the knowledge test, we'll contact you with a list of dates.
I have a Disclosure Barring Service check done with a different council, would I still need to have another check?
All new drivers are required to undergo an enhanced criminal background check.
Are you signed up to the Disclosure Barring Service's update service and have registered an enhanced DBS certificate, which both:
- includes either "Taxi Driver" or "Private Hire Driver" under occupation?
- states "other workforce" along with no further changes?
If you do, we may consider this.
How long will my licence be issued for?
The licence will be granted for 3 years and will fall in line with the expiration date of your DBS certificate.
I have submitted my application but not received a link to complete my online DBS form
We review all applications as quickly as possible. Please allow at least 5 working days to receive this.