Taxi licence

Apply for a new taxi driver licence

What you need to do

Step 1: The knowledge test

Important: Due to the relaxation of COVID-19 restrictions and government requirements, all new applications received from 15 May 2021 will no longer be able to part take in the knowledge test seminar and must take an online test.

All new applicants must take an online knowledge test to attain a dual badge. The test will be broken into 7 categories which include questions on:

  • driver and vehicle conditions
  • Highway Code
  • road signs
  • comprehension
  • customer care
  • points of interest

You can't apply for the knowledge test if you haven't:

  • held a DVLA licence for 12 months
  • got a current UK visa for at least 18 months

Apply for a knowledge test

View or download a knowledge test application form (PDF)

All applications must be submitted by email to

Please note: Email is not a secure medium. You should take appropriate measures to ensure any personal information sent via email is protected.

After you've applied

Once your application is submitted, you will automatically be placed into a queueing system whereby we will contact you as and when there is availability.

Please note: we are currently experiencing a high volume of applications we are unable to respond immediately to all applications submitted. The average wait time is currently 3 to 4 months.

Step 2: Prepare your documents

Once you have successfully passed your knowledge test you will need the following to apply:

  • your knowledge test pass certificate
  • DSA certificate: you will need to book a test with Green Penny
  • child sexual exploitation (CSE) certificate: dates will be provided
  • driving licence details (share your driving licence details)
  • medical certificate: view or download medical certificate (PDF)
  • DVLA photo card licence
  • proof of right to work in the UK (e.g. passport or visa)
  • passport-sized photo

If you fail to provide current and up to date documents for all the above, your application will be refused.

Step 3: Apply for a new driver licence

Apply online for a new driver licence

Step 4: Disclosure and Barring Service (DBS) criminal check

After reviewing your application (can take up to 5 weeks) we will register you with our partner company, GBG Disclosures, to carry out a criminal check. GBG Disclosures will send you a link to complete an online form.

As this check is completed by a third party, the estimated time frame may vary. Once you have received a copy of your DBS certificate, you must email with the subject line "DBS certificate".

Step 5: Get your badge

After we receive your DBS certificate, we'll review it in line with our criminal conviction policy. If successful, we'll issue you with a dual driver licence badge.

Unfortunately, as we are currently experiencing such a high volume of new driver applications, you will experience a delay in receiving your licence.

Questions we're often asked

What if I already have a DSA Certificate?

If you already have a certificate that is not with a provider, we recognise you will need to arrange a new practical test.

What if I have already taken a child sexual exploitation course with another council?

If you got a certificate from CYP First, within 6 months of your knowledge test, we'll accept this.

Unfortunately, we won't accept anything else.

How can I find out when the next available child sexual exploitation course dates?

Once you've passed the knowledge test, we'll contact you with a list of dates.

I have a Disclosure Barring Service check done with a different council, would I still need to have another check?

All new drivers are required to undergo an enhanced criminal background check.

Are you signed up to the Disclosure Barring Service's update service and have registered an enhanced DBS certificate, which both:

  • includes either "Taxi Driver" or "Private Hire Driver" under occupation?
  • states "other workforce" along with no further changes?

If you do, we may consider this.

How long will my licence be issued for?

The licence will be granted for 3 years and will fall in line with the expiration date of your DBS certificate.

I have submitted my application but not received a link to complete my online DBS form

We are currently experiencing a high volume of applications and as a result, you may not receive a link right away. This can take up to 5 weeks to receive.