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Central Bedfordshire Council
You are here:
  1. Home
  2. Housing
  3. Customer feedback for housing
  4. Housing service data headlines

Customer feedback for housing

Pages in Customer feedback for housing

  1. Housing: comments, compliments and complaints
  2. Advice about making a complaint
  3. Ombudsman information and useful links
  4. Housing service data headlines (this page)
  5. Compliments to our housing team
  6. Learnings from complaints to our housing team

Housing service data headlines

Each quarter we aim to publish housing services feedback data so our residents have oversight. By publishing our data, we are allowing for transparency of complaints, service requests, MP and councillor enquiries.

Summary reports

A summary of our complaint service performance.

Latest report

  • infographic, January to March 2026 (PDF)
  • text version, January to March 2026 (PDF)

Previous reports

  • infographic, October to December 2025 (PDF)
  • text version, October to December 2025 (PDF)
  • infographic, July to September 2025 (PDF)
  • text version, July to September 2025 (PDF)
  • infographic, April to June 2025 (PDF)
  • text version, April to June 2025 (PDF)
  • infographic, April to June 2025 (PDF)
  • text version, April to June 2025 (PDF)
  • infographic, January to March 2025 (PDF)
  • text version, January to March 2025 (PDF)
  • infographic, October to December 2024 (PDF)
  • text version, October to December 2024 (PDF)
  • infographic, July to September 2024 (PDF)
  • text version, July to September 2024 (PDF)

Quarterly reports

  • Quarter 2 2025 (PDF)
  • Quarter 3 2025 (PDF)
  1. Previous page Ombudsman information and useful links
  2. Next page Compliments to our housing team
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