Customer feedback for housing

Housing service data headlines

Each quarter we aim to publish housing services feedback data so our residents have oversight. By publishing our data, we are allowing for transparency of complaints, service requests, MP and councillor enquiries.

We received the following feedback between April to June 2025:

  • 89 complaints
  • 28 compliments
  • 98 MP and councillor enquiries
  • 43 service requests
0 complaints
0 upheld/partially
0 not upheld/no finding
0 responded to in time

Summary reports

A summary of our complaint service performance.

Latest report

Previous reports