What is Housing Benefit?
Housing Benefit is help towards rent for the claimant's home. It is available to most households on a low income, including people who are working.
Housing Benefit can be paid to people renting a whole property, or a room or rooms within a property.
It cannot be paid to someone who:
- rents from a close relative who lives in the same house
- owns their home or has a mortgage
Your tenant does not have to tell you that they have claimed benefit.
What information is needed from landlords?
All private tenants who claim benefit have to provide proof of their rent. It will help to speed up their claim if you give them evidence which shows:
- the landlord’s name and business address
- the letting agent’s name and address, if applicable
- the date that the tenancy agreement started
- the amount of rent charged for the property
- what is included in the rent, e.g. fuel, water, meals
- how often the rent is due, e.g. weekly, monthly, four weekly, etc.
Telephone: 0300 300 8306
Please quote your tenant’s benefit claim reference if you know it – your tenant’s claim reference is either an 8 digit number starting with 900, or a 5 digit number. You can find it on any letter we’ve sent about your tenant’s Housing Benefit or on your regular Landlord Payment Schedules.