Getting involved

Adult social care survey

All local authorities in England with responsibility for providing adult social care services are required to conduct an annual survey of their service users. The Personal Social Services Adult Social Care Survey England (ASCS) is a national survey for England. The mandatory survey asks questions about quality of life and the impact that the services they receive have on their quality of life. It also collects information about self-reported general health and wellbeing.

2018-19 survey

Between February and March 2019, the survey will be sent to about 1000 customers, selected at random, because they receive, or have received, care and support services that are paid for or arranged by us. By care and support services, we mean they may be living in a care home, receiving a personal budget, home care, meals services, direct payments, or attending a day centre.

As the aim is to improve the support we offer to customers, the views of our customers are important to ensure we are getting our services right.

The results of the survey will be used by the Care Quality Commission, Department of Health, NHS Digital and by us to improve services.

Previous survey results

Download results from the 2017/18 survey (PDF 607.2KB) .

Download results from the 2016/17 survey (PDF 668.4KB) .

Download results from the 2015/16 survey (PDF 461KB) .

You can request a copy of the results by contacting

Contact us

If you have any questions related to the survey, please contact Cheryl Stimson:

Telephone: 0300 300 5176