Gas
For all gas incidents or to report a leak, telephone the National Grid Emergency Call Centre on 0800 111999.
Visit your gas supplier’s website for additional advice:
What you can do
Check on your neighbours or people you know are vulnerable, make sure they have warm clothes, blankets and food which doesn’t need heating accessible.
Check to see if you or someone you know can get extra help during bad weather through the Priority Services Register (Link to new page).
Water
Water authorities are responsible for the public water supply. All water companies must warn and inform their customers of problems that may affect their supply and provide alternative supplies.
Links to the main providers are below. Check your utility bill to find out which company supplies you. Visit their website for more information and advice:
What you can do
In the event of a loss of water supply, customers are advised to telephone the number on their water bills or check on the water company’s website.
Check on your neighbours or people you know are vulnerable, make sure they have bottled water supplies.
Check to see if you or someone you know can get extra help during bad weather through the Priority Services Register.