We've launched a new, quick and easy, highways reporting system
Monday, 25 January 2021
You can now report highways issues quickly and easily, and track their progress, through a new online system launched this week.
We're partnered with mySociety, creators of FixMyStreet, a system that allows you to make reports directly against certain council assets, like gullies, streetlights and trees. The user-friendly reporting system allows reports to be pinpointed on a map, photos to be added and shows reports that have already been created, plus any planned roadworks, which saves time and avoids multiple reporting.
There's an app for that
You can also use the FixMyStreet app to report and track issues.
And that's not all!
The level of updates you'll receive is much improved too. You'll now receive an update during every step of the repair, meaning you'll know when works are booked in and when the repair is complete.
The new system allows residents to report highways concerns such as potholes, faulty streetlights, blocked drains and roadside ditches, overgrown roadside hedges and trees and more.
It’s not just highways issues that can be reported, the new system allows reports on fly-tipping, weeds, litter and dog waste bins and graffiti.
Councillor Ian Dalgarno, our Executive Member for Community Services said:
This is an exciting development for Central Bedfordshire residents as the FixMyStreet system is not only easier, faster to use, and more interactive it can also connect with other systems to ultimately lead to smarter, more efficient, services.
As the new system allows users to submit reports against specific council assets, it will be a lot simpler for officers to locate and assess any problems.
FixMyStreet Pro already works seamlessly on smartphones, tablets and desktop computers and can be downloaded on Android and IOS devices. It’s free and easy to do and doesn’t take long to create a report.