Flooding - who to contact
This explains who to contact when there is flooding:
- danger to life: if the flood is posing a danger to life or injury, contact The Fire and Rescue Service on 999
- floods caused by rivers/reservoirs: if a flood is caused by a main river or reservoir, contact The Environment Agency (0800 80 70 60 - lines are open 24 hours a day)
- flooding caused by sewers, water mains or water drains: if the flood is caused by a sewer, a leak from a water main, or a household storm water drain contact your water company:
- Anglian Water (0345 7145 145)
- Thames Water (0800 316 9800) - their step-by-step guide tells you what to do when a sewer floods
- Affinity Water (0345 357 2407)
- roads flooded: we (Central Bedfordshire Council) are responsible for flooding caused by a blockage in the roadside drainage. Report this online or call us on 0300 300 8049
- flooding caused by an ordinary watercourse like a ditch, surface water or groundwater: email floodrisk@centralbedfordshire.gov.uk (this is not a 24 hour emergency contact email address). If you know you are in the Internal Drainage Board (IDB) area (link takes you to view the map of our area) you can call 01234 767995 or email contact@idbs.org.uk
Contact about situations which may lead to flooding
You can contact us about a situation which you think will lead to flooding by emailing floodrisk@centralbedfordshire.gov.uk (this is not a 24 hour emergency contact email address). If you know you are in the Internal Drainage Board (IDB) area (link takes you to view the map of our area) you can call 01234 767995 or email contact@idbs.org.uk.