Armed Forces Covenant

Big White Wall

Armed Forces personnel are being urged to talk about issues that are worrying them via a social media website.

Big White Wall (BWW) (link opens in new window) is a free online space where serving personnel, veterans and their families can talk about what’s troubling them, and get help and support in a safe environment whenever they need it.

The service is easy to use, completely anonymous and available 24/7. Trained professionals are online at all times to ensure everyone is safe.

Difficult to talk

Traditionally its men who find it difficult to talk about what’s on their mind, but on the BWW they have found a place to open up. 60% of Big White Wall members from the Armed Forces are male.

One member of Big White Wall, currently serving, and who wishes to remain anonymous said: ‘BWW helped me feel less alone in Afghanistan. For a base with 15,000 people, Camp Bastion was a pretty lonely place. It’s good to know BWW is with me wherever and whenever I need it.’

Support from like-minded people

Big White Wall allows people from the Armed Forces community to get support from like-minded people to express what they’re really feeling.

Members can choose to vent and express how they feel in words through a ‘Talkabout’, or images by making ‘Bricks’.

They can share issues with members of the community or trained professionals, called Wall Guides, who are online at all times.

They can also conduct tests to help them understand common issues such as depression and anxiety, and access lots of useful information.

Professional help

Big White Wall has professionally-led guided groups designed to help people deal with issues from work stress to getting a better night’s sleep.

The website also produces a free fortnightly email, with hints and tips for members of the Armed Forces community about topical, everyday issues that may effect them – like relationship problems, money issues, or simply how to think about things differently and make a positive change.

Big White Wall has supported over 12,000 people to date, and has been commissioned by the Ministry of Defence, Clinical Commissioning Groups, the Department of Health and Help for Heroes (link opens in new window).

This page is part of the stronger communities area.