Apply for a disabled person's bus pass
How to apply for a disabled person's bus pass
- Download the application form for a bus pass (PDF 114.1KB)
- Send the form to us, along with appropriate documents proving disability (please send copies if posting)
Or, visit one of our customer service centres if you'd prefer to apply in person.
- run through your application with you
- check your documents and copy them
- forward your application for processing
How to tell if you're entitled to a disabled person's bus pass
There are 7 categories of disability which can entitle a person to concessionary bus travel:
- being blind or partially sighted
- being profoundly or severely deaf
- being without speech
- having a disability, or having suffered an injury, which has a substantial and long term adverse effect on his or her ability to walk
- not having arms, or having long-term loss of the use of both arms
- having a learning disability that is a state of arrested or incomplete development of mind, which includes significant impairment of intelligence and social functioning
- if he / she applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have an application refused pursuant to section 92 of that Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol
You are automatically eligible for a bus pass if you can prove (with an award letter or exemption certificate) that you:
- are in receipt of Higher Rate Mobility Component of Disability Living Allowance (HRMCDLA)
- have received a score of 8pts or more under PIP activity 12 (Moving Around)
- have received a score of 8pts or more under PIP activity 7 (Communicating Verbally)
- are in receipt of War Pensioner’s Mobility Supplement (WPMS)
You are also eligible if you have been issued with a disabled person’s parking badge / Blue Badge.
Blind or partially sighted
You will need a Certificate of Vision Impairment or proof that you are registered with Social Services or a letter from an eye specialist (optometrist).
Profoundly or severely deaf
You will need proof that you are registered with Social Services or a letter from an aural specialist.
You will need a letter from a medical practitioner.
Living without both arms
You should provide evidence of limb reduction or amputation.
Living without the use of both arms
You will need a letter from medical practitioner which confirms that you are unable to use your arms to carry out day-to-day tasks.
Disability or injury
If you have a disability or injury which has a substantial and long-term adverse effect on your ability to walk (i.e. you can only walk with excessive labour and at an extremely slow pace or with excessive pain or breathlessness), we will need a letter from a medical practitioner which states that your walking ability is long-term and substantially impaired.
We reserve the right to send you to a physiotherapist for independent assessment of your ability to walk
If you have a learning disability which significantly impairs intelligence and social functioning, we need:
- a letter from a medical practitioner
- proof that you are registered with Social Services
Applying if you aren't allowed to drive
If you would be refused a driving licence on medical grounds (other than for the persistent misuse of drugs or alcohol) under Section 92 of the Traffic Act 1988, for conditions such as:
- uncontrolled epilepsy
- severe mental disorder
- liable to sudden attacks of giddiness or fainting
- inability to read a registration plate in good light at 20.5 metres (with glasses, if worn)
- other disabilities which are likely to cause the driving of vehicles by them to be a source of danger to the public
If you apply on this basis, we need a letter from DVLA indicating that your driving licence has been refused or revoked, or a supporting letter from medical practitioner.
We reserve the right to send you for independent assessment of your condition.
If you require a companion pass, we need your GP (or qualified medical practitioner) to sign and stamp a certificate to confirm that you are unable to use public transport without another person to accompany you.
Your doctor may charge for making this assessment.