You may have heard about the General Data Protection Regulations (GDPR) which replaced the old Data Protection regulations on 25 May 2018. These regulations are very much focussed on protecting you and how your data is handled, and we want to keep you in the picture as to how we do that.
The details relating to your tenancy and information you supply us with either directly or via other professionals is used in the following ways:
- manage tenancies including collecting rent and service charges
- provide a repairs and maintenance service
- offer help with debts and benefits
- keep in touch with our customers, understanding your needs and preferences
- develop new products and services to meet the future needs of our communities
Your information will be stored securely whilst in our possession and is only accessible by those working within the service providing the assistance, and those mentioned above.
Your data will be held for as long as is necessary or as governed by other statutory regulations and will be disposed of securely.
If you have any questions or wish to find out more about how we manage data then please either contact our Information Governance Team on 0300 300 4968 or at information.goverance@centralbedfordshire.gov.uk or visit our main website to find out more (opens in a new window).