To provide you with safe access to receiving phone-based support from a Central Bedfordshire Council officer it is necessary for us to manage this facility through pre -booked 90 minute timeslots.
In order to manage and facilitate this service to our customers we will require some personal details - your name and address and contact details. This is necessary for the performance of a task carried out in the public interest.
This information will be held for the limited period to fulfil the function and will only be processed if it is lawful to do so.
Where necessary your information will be securely shared with our contracted service provider who follow our data processing instructions.
You can look at the data protection and privacy statement on our website to find out more about how we handle personal data and your rights. If you have any concerns regarding the processing of your personal data, the Data Protection Officer’s contact details are info Information.Governance@centralbedfordshire.gov.uk or you can call the Council’s Call centre to speak to them.