Your voice matters: have your say in the BT payphone removal survey, April 2026
Survey closes: Wednesday 10 June 2026
Survey opened: Monday 27 April 2026
What happens next?
We will review the results of the survey and consider a number of factors, including usage of the payphones in the last year, housing deprivation around where they are located, mobile phone coverage and emergency provision. We will then agree a response to send to BT, which we will publish on our website. BT will then make the final decision.