Fridge and freezer collections
Bulky waste collection suspended
Due to the recent fire at Elstow Waste Transfer Station, we’re experiencing some temporary disruptions. As a result, were not taking any new bulky waste bookings right now, but all existing booked collections will still go ahead as planned. We apologise for any inconvenience this suspension to the service may cause.
Fridge and freezer collections
If you require a fridge/freezer to be collected, the cost of removal is £55.20. If you have more than one fridge/freezer for disposal, the cost is £55.20 (incl. VAT) per item. If you are in receipt of Housing Benefit or Council Tax Support, the standard fee is £27.70.
Alternatively, we can collect one fridge/freezer as part of a bulky waste collection.
Your fridge/freezer needs to be empty before collection can take place. Commercial fridges/ freezers are not accepted.
How to book a fridge or freezer collection
Telephone: 0300 300 8000
Where do we collect your items?
We collect items from outside your property. They must be there by 7am. We cannot enter your property to make a collection.
How long does it take to book a collection?
We can usually collect within 7 days of the booking being made. Once it has been scheduled, our collection team will call to confirm the collection date.
Concessionary fee explained
If you are in receipt of Housing Benefit or Council Tax Support, the standard fee is a 50% reduction of the normal fee.