Bulky waste collection
If you have large household items you need to get rid of, there are several options available to you. You may be able to reuse or donate items, take them to a tidy tip, or book a bulky waste collection if those options are not suitable.
On this page you can:
- find out how to reuse, donate or give items away
- find out how to take items to a tidy tip
- find out about our bulky waste collection service
- check which items we can collect
- check which items we cannot collect
- book a bulky waste collection
Before you book a bulky waste collection, check whether your items can be reused or taken to a tidy tip.
Could your item be reused?
Try to reuse or donate your items first. This helps reduce waste and can support local organisations.
You can pass unwanted items to local charities or reuse organisations such as:
- Emmaus – donate unwanted items so they can be reused, helping others while keeping items out of landfill
- Preen – a local enterprise helping residents find affordable reused furniture and household goods
- Freegle – an online reuse group where local people give away and receive items for free
- LoveJunk – helps find new homes for items or provides quotes from licensed waste carriers
Giving items away locally
Local options for giving items away include:
- reuse or giveaway groups on social media
- community groups helping residents pass on unwanted items
Try searching Facebook for reuse or giveaway groups in your area.
Can you take your item to a Household Waste Recycling Centre (Tidy tip)?
Bulky waste collections are chargeable. If your items cannot be reused, you can take them to your nearest Household Waste Recycling Centre (Tidy tip) for disposal.
Bulky waste collection service
If the options above are not suitable, we can collect up to 12 large household items from your home.
Examples of items we collect include:
- beds
- wardrobes
- washing machines
- televisions
- tables
Only one fridge or freezer can be included per booking.
Items with separate parts count individually. For example, a divan base, mattress and headboard count as three items.
Cost of collection
The bulky waste collection fee is:
- £69.80 standard fee
- £35.20 reduced fee if you receive Housing Benefit or Council Tax Support
Where items must be placed
Items must be:
- placed outside your property by 7am on collection day
- at ground floor level only
- placed at roadside if you live in a flat or apartment
We cannot enter properties to collect items.
We cannot collect sofas or cushioned furniture that are wet. If rain is forecast, please cover items using plastic sheeting.
Booking timescales
After you book:
- collections are usually made within seven days
- our team will contact you to confirm the collection date
- you cannot change the items after booking
Concessionary fee explained
The concessionary reduction applies to residents:
- receiving Housing Benefit
- receiving Council Tax Support
This provides a 50% reduction on the standard collection fee.
Items we can collect
Items accepted include:
- beds including bases, mattresses, headboards, cots and sofa beds
- metal or plastic bins including compost bins
- dismantled children’s play equipment including trampolines and large toys
- carpets and rugs
- computers including monitors, printers and scanners
- electrical items including appliances, televisions, vacuum cleaners and power tools
- furniture including desks, wardrobes, sofas, tables and garden furniture
- kitchen appliances including cookers, washing machines, tumble dryers, microwaves and one fridge or freezer
- outdoor items including kennels, hutches and wheelbarrows
- wardrobe glass doors and mirrors if wrapped and clearly marked as glass
- other items including exercise machines, prams, suitcases and wheelchairs
Items must not exceed six feet in height or width due to vehicle size limits.
Exercise equipment must be safe to lift and not excessively heavy.
Items we cannot collect
Items we cannot collect include:
- asbestos or chemicals
- baths, basins, toilets and sinks
- builders’ waste including boilers, radiators and fires
- car parts including tyres, batteries and gas bottles
- DIY waste including bricks, rubble, soil and laminate flooring
- general household waste including bags, paint or paint tins
- garden waste including sheds, fencing and greenhouses
- large glass items, windows, pianos or garage doors
- large sheets of cardboard
Please note: we do not dismantle items.
How to book a bulky waste collection
If you cannot reuse your items or take them to a tidy tip, you can book and pay for a bulky waste collection online.
To book a collection, you need:
- around 5 minutes to complete the form
- a debit or credit card to pay
- details of all items to be collected