Bulky waste, fridge and freezer collections

Bulky waste collection

Could your item be re-used?

Before considering a bulky waste collection, consider if your item could be re-used, or passed on to a local charity organisation, such as:

  • Emmaus - just because you no longer need an item, don’t throw it away, by donating it to Emmaus you’re not only keeping it out of landfill, but you’re also making sure it goes to a new home, while also doing something to help others.
  • Preen - a local enterprise that helps local people find pre-loved and low-priced furniture, appliances and household goods.
  • Freegle - an online re-use group for local people to give items away and get things for free.
  • LoveJunk - Find a new home for your pre-loved items with LoveJunk. Get free collection from re-users or receive quotes from local, licensed waste carriers to dispose of items responsibly.

Social media

There are also a number of local groups on social media where you can offer to give away items, try search on Facebook for groups in your area.

Can you take your item to a tidy tip?

We charge for bulky waste collections, so if your items are unsuitable for re-use, you can take them to your nearest tidy tip for disposal. Tidy tips are open Monday - Sunday, 9am to 5pm, including bank holidays.

Bulky waste collection for up to 12 items

If the options above don't suit, we can collect up to 12 larger household items (e.g., beds, wardrobes, washing machines, TVs, tables and one fridge/freezer)

Furniture that has more than one piece, e.g., a divan base, mattress and headboard, is counted as 3 items.

Cost of a bulky waste collection

It costs £68.40 (£34.50 concessionary fee if you claim Housing Benefit or Council Tax Support).

You can check a full list of what we can and cannot collect, including information about hazardous waste before booking this service.

How to book a bulky waste collection

Telephone: 0300 300 8302

Where do we collect your items from?

We collect items from outside your property. They must be there by 7am. We cannot enter your property to make a collection.

All items must be at ground floor level. If you live in a flat or apartment, they must be on the road outside the property.

We cannot accept sofas or cushioned chairs that are wet or saturated. If it’s raining, please cover the items with old or unwanted plastic sheeting.

How long does it take to book a collection?

We can usually collect within 7 days of booking. Once it has been scheduled, our collection team will call to confirm the collection date.

Please note all items must be added at the time of booking the collection and after the booking is made, no amendments to the items can be made.

Concessionary fee explained

If you are in receipt of Housing Benefit or Council Tax Support, the standard fee is a 50% reduction of the normal fee.