Macmillan Welfare Rights Service Central Bedfordshire

Key achievements for the Macmillan Welfare Rights service in 2022 to 2023

Key achievements include:

  • Advice Quality Standard (AQS) accreditation maintained continuously since 2017 (full audit in May 2023)
  • a total of 1521 referrals made to the service: 837 for Bedfordshire and 684 for NWAFT generating a total of 1230 complex cases
  • £5.4 million achieved in benefit and grant gains; an average annual financial gain of £4,417 per client assisted by our service
  • 80 Benefit Decisions challenged
  • generated £84,266 in grant awards including Macmillan Grant awards
  • assisted with over 370 applications for Blue Badges
  • made 39 onward referrals for financial advice regarding pensions and wills to the Macmillan Direct Financial Services Line
  • made 16 Referrals to Occupational Therapy Services

Annual report

View our annual report.