Key achievements for the Macmillan Welfare Rights service in 2024 to 2025
Key achievements include:
- Advice Quality Standard (AQS) accreditation since 2017, re-awarded in 2023
- a total of 1403 referrals made to the service: 816 for Bedfordshire and 587 for NWAFT
- £5.97 million achieved in benefit and grant gains; an average annual financial gain of £4,997 per client assisted by our service
- 59 benefit decisions challenged
- generated £28,850 in grant awards including Macmillan Grant awards
- assisted with over 272 applications for Blue Badges
- made 125 onward referrals including to the Macmillan Support Line, including 25 to occupational therapy services and 15 to water services
Annual report
View our annual report (PDF).