Macmillan Welfare Rights Service Central Bedfordshire

Key achievements for the Macmillan Welfare Rights service in 2022 to 2023

Key achievements include:

Advice Quality Standard (AQS) accreditation maintained continuously since 2017 (full audit in May 2023)
a total of 1521 referrals made to the service: 837 for Bedfordshire and 684 for NWAFT generating a total of 1230 complex cases
£5.4 million achieved in benefit and grant gains; an average annual financial gain of £4,417 per client assisted by our service
80 Benefit Decisions challenged
generated £84,266 in grant awards including Macmillan Grant awards
assisted with over 370 applications for Blue Badges
made 39 onward referrals for financial advice regarding pensions and wills to the Macmillan Direct Financial Services Line
made 16 Referrals to Occupational Therapy Services

Annual report

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