Assistance centres – helping people affected by an emergency
Flooding - January 2024
Get the latest information on flooding and assistance centres in our area.
An assistance centre is a physical location that is set up during an emergency to provide affected individuals with a centralised location for information, support, and services. It serves as a one-stop-shop for those impacted by the emergency, offering shelter, resources, and assistance.
The assistance centre is a point of focus for people affected by an emergency during response and recovery, and it can provide essential support in times of crisis.
Useful downloadable resources
Plans and Guidance
Equipment and Signage
- Assistance Centre Equipment Checklist (Word)
- Assistance Centre Signage Pack (PDF)
- COVID-19 Assistance Centre Signage Pack (PDF)
Template Spreadsheets
- Template Assistance Centre Control Room Spreadsheet (Excel)
- Template Assistance Centre Registration Spreadsheet (Excel)
- Template Welfare Check Register Spreadsheet (Excel)
- Template Needs and Offers Spreadsheet (Excel)
Template forms
- Staff Register (Word)
- Visitor Registration Form (Word)
- Pet Register (Word)
- Welfare Check Register (Word)
- Welfare Check Form (Word)
- Needs and Offers Register (Word)