Water bill support

Help with paying your water bills

Cost of living support - banner

If you're struggling to pay your water bill or require any special assistance, Ofwat, which regulates the water sector in England and Wales, has a customer assistance section where you can find out more about what support water companies offer.

Citizens Advice also has advice and support to help you sort out problems with water bills, including what to do if your bill seems too high.

Get help from your water supplier

You can also get help and advice from your water supplier.

Anglian Water

Extra Care Support
Lite and Extra Lite tariffs

Affinity Water

Help with paying your bill
Reduced bills for customers on a low income

Affinity water invests more for the future and offers help with the cost-of-living