Early Years, Schools and Multi-agency - key facts | Central Bedfordshire Council

Early Years, Schools and Multi-agency - key facts

Key facts

How do I register?

If you do not already have an account, you will need to register. Follow the instructions to create a new user account.

If you already have an account but have forgotten your log in details, please select either ‘Forgot user ID’ or ‘Forgot your password’ to recover this information. Please do not create a new user account.

If you are still unable to log in, please email learningcentral@centralbedfordshire.gov.uk 

How do I book / cancel a course?

Please log in to access the learning offer. Search via the Find Learning bar or click Browse all courses > then refine using Browse by Topics. When desired course is found click See All Classes if the option is given, then select Register Now for your preferred date/venue.

To cancel go to the Home page and find the course on your My Learning Assignments dashboard, click the down arrow next to ENROLLED and click Withdraw.

Please review our terms and conditions for cancellation policy and charges.

I’ve forgotten my password

If you already have an account but have forgotten your log in details, please select either ‘Forgot user ID’ or ‘Forgot your password’ to recover this information. Please do not create a new user account.

If you are still unable to log in, please email learningcentral@centralbedfordshire.gov.uk 

How do I know if the course is suitable for me?

Each course will have a description which includes target audience and learning outcomes. We recommend discussing learning and development opportunities with your line manager / supervisor to ensure they are suitable.

Please email learningcentral@centralbedfordshire.gov.uk  if you have further questions.

How do I update my profile?

It is important to keep your profile up to date. We use your organisation and job role to assign training catalogues and inform you about suitable learning and development opportunities. If learning events are oversubscribed, we will also review this information to help us allocate remaining places.

You can update your user profile at any time by logging in and clicking on Options and Settings under the Links tile.

Your contact details will be used to send you a course evaluation and certificate of attendance. We also need to be able to contact you if a course is cancelled.

Do I need to prepare in advance?

Some class based courses will have pre-course learning to complete. This may be eLearning and / or a reading or research task. You must complete this before attending the training. You may be asked to evidence this when signing in. If you have not completed the pre-course learning, you may not be able to continue with the class based training. Course fees will still apply.

I have additional needs- can these be accommodated?

Please include information about your additional / specific needs when booking your training place. If you would like to discuss these in advance, please email learningcentral@centralbedfordshire.gov.uk 

Will I receive a certificate?

eLearning

You will be able to download your certificate on successful completion of the course.

Class based courses

You must sign in on arrival and attend the full training session. Following the training, you will be sent a link to an online evaluation. Your certificate of attendance can be downloaded after completing the evaluation. You must attend and engage with the full session to receive a certificate. 

How can I provide feedback on training?

You will have the opportunity to evaluate training following successful completion of eLearning or attendance of class based training. You will need to complete the evaluation form in order to download your certificate.

How do I pay for training?

eLearning

This is free to practitioners based in Bedfordshire.

Class based training 

Please see individual course details for funding/ payment arrangements. Your organisation will be invoiced for your training place. If you wish to pay for the course yourself, please email learningcentral@centralbedfordshire.gov.uk 

I have a question about a course

Please review the course description for further details about the course content. If you need further information please email learningcentral@centralbedfordshire.gov.uk 

I can’t find the course I’m looking for. There is no training to meet my needs.

Please use the search function to look up the key words. If you are still unable to find a training course to meet your needs, please email learningcentral@centralbedfordshire.gov.uk 

Do you offer ‘in house’ or bespoke training?

We may be able to offer our training courses in house, or to work with you to develop a bespoke training package. Please email learningcentral@centralbedfordshire.gov.uk  for more information. 

I’m having problems with eLearning.

Please email learningcentral@centralbedfordshire.gov.uk 

I can’t find an answer to my question!

Please email learningcentral@centralbedfordshire.gov.uk  if you have further questions.