If you are a resident, you can use this new account to report grass cutting issues online. You can make reports about:
- badly cut grass
- damage to a road verge
- loose grass cuttings
If you see a dangerous area, please call us on 0300 300 8049 to make a report.
Grass cutting - what we do
We are responsible for cutting the majority of grass that is publically owned, e.g. highway verges and amenity areas. However, there are many areas that are maintained by Town and Parish Councils, Housing Associations, developers or voluntary bodies.
In fulfilling its responsibilities as Highway Authority, we are required to keep verges safe and unobstructed and this is particularly important at road junctions where clear visibility for motorists and pedestrians is necessary. We are not required to cut grass for aesthetic appearances.
In rural areas, a number of grass verges have been designated as roadside nature reserves (link opens in new window) as they contain rare or endangered species of flora / fauna. Here the grass cutting regime is tailored to suit.