Find out how to report problems with trees on public land and roads, and what you can do about nuisance trees belonging to neighbours.
Trees on public land and roads
You can report problems with trees on roads, pavements and other council-managed land using our online reporting service.
You can use this service to report:
- hazardous or dead trees
- fallen branches over 25mm in diameter
- problems with newly planted trees
- vegetation obstructing roads, footways, visibility or traffic signs
- tree roots damaging roads or pavements
- tree roots affecting nearby property
- trees overhanging private property
- excessive leaf, seed or fruit fall
- trees affecting light or TV signal reception
Please include the exact location of the tree and photographs where possible to help us assess the problem.
If a tree has fallen and is causing an immediate danger or blocking the road, call our Highways Team on 0300 300 8000.
Nuisance trees belonging to neighbours
Trees overhanging boundaries
You can prune back overhanging branches to your boundary without asking your neighbour. We recommend speaking to them first.
You must offer all cuttings back to your neighbour. Do not throw them over the fence.
If your neighbour does not want the cuttings, you are responsible for disposing of them.
You must notify us before carrying out any work if the tree is:
- in a conservation area
- protected by a Tree Preservation Order (TPO)
Ivy on trees
Ivy does not directly damage trees.
Trees affecting satellite and TV reception
There is no legal right to television or satellite reception, so trees are not normally pruned for this reason alone.
Trees and utility services
It is unusual for tree roots to damage drains or pipework. However, roots can enter older pipes where there are existing cracks or poor joints.
If you believe tree roots have caused damage to your property, contact your home insurance provider for advice.