Housing conditions and rights for tenants

Winter weather advice for you and your home

Frozen pipes

Your home is also vulnerable to the affects of cold weather. Cold weather means your pipes are at risk of freezing which can cause them to expand and burst. Water UK (link opens in new window) provides advice, including an informative video on what to do if your pipes freeze this winter.

Find out how to defrost your boiler's pipe


The risk of flooding is increased during the winter months due to wet weather. For further advice on flooding, including how to find out if you live in a flood zone and how to prepare for and respond to a flooding incident, go to our flooding advice pages (link opens in new window).

Financial support and schemes

You may be entitled to grants and benefits that could help you with bills this winter.

Winter fuel payment

If you were born before 5 July 1952 you could be entitled to between £100 - £300 tax-free to help you pay your heating bills. Visit GOV.UK Winter Fuel Payments (link opens in new window) for more information and advice on how to claim.

Cold weather payments

Cold weather payments (link opens in new window) (GOV.UK) may be claimed if the temperature is forecasted to/ or does drop to below freezing for 7 or more consecutive days. You may be entitled to claiming Cold Weather Payments if you receive certain benefits.