Consumer advice
We work in partnership with the Citizens Advice consumer service to help you solve many consumer issues.
If you need help and advice with a problem you’re experiencing with a business, goods or services, you can visit the Citizens Advice website or contact the Citizens Advice consumer service on 0808 223 1133 (freephone) – where a trained adviser can assist you over the phone or you can request advice by completing an online form at Citizens Advice Consumer Service.
They will provide you with free, impartial and confidential advice and also refer you to any other relevant agencies or organisations, where appropriate.