Coronavirus: planning

How coronavirus is affecting planning

For the safety of staff and customers our offices remain closed to the public and officers continue to work from home. A small number of our planning admin team are in the office to register post, scan documents and print. However, as most applications can be registered remotely, please help us by making electronic submissions. Hard copy applications and postal comments are still being received, but there could be a delay in logging these. Please also be advised that we are unable to offer case history copies or other printing requests at this time.

Site visits by officers will only be carried out after the applicant / agent has first been contacted to discuss the suitability of a visit. Case officers will make a judgement as to whether a site visit can be made in a safe way. If this is not possible, we will discuss the potential for alternative ways of assessing the site or in appropriate cases request your agreement that consideration of the application be paused.

As our offices remain closed to visitors we are still unable to have face to face meetings, so we are asking customers not to come into our offices. Your case officer will contact you to discuss alternative arrangements which could be via phone call or video conferencing.

Read about our Development Management Committee for updates and information about meetings.

All of these arrangements will be kept under review and we would like to thank you for your co-operation.