Coronavirus: Self-isolation payments | Central Bedfordshire Council

Coronavirus: Self-isolation payments

How to claim a Test and Trace Support payment (coronavirus)

Making sure those who have COVID-19 (and those who have been in close contact with them) self-isolate is one of our most powerful tools for controlling the spread of coronavirus.

Self-isolating, where friends and family or delivery services bring supplies to your door, helps prevent your family, friends and community from catching the virus, as well as helping to protect the NHS.

Find out what to do if you need to claim a payment and you're using your overdraft.

About the payment

The government is providing a grant to support people who:

  • are in work on low incomes and have to self-isolate
  • have to stay at home to care for a child/young person whilst they self-isolate

You may be able to claim a £500 lump sum payment if you cannot work from home during the isolation period.

This payment aims to help make up for any lost income people may face by having to stay at home.

Who can get it?

You must:

  • have been told to self-isolate by NHS Test and Trace or the NHS COVID-19 app (from 10 December) because of a positive coronavirus test or identified, recent close contact with someone who has tested positive
  • have obtained a unique NHS Test and Trace account ID (this is automatic if you're called, but you have to request an ID if told via the app)
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • be receiving Universal Credit, Working Tax Credit, Income-based Employment and Support Allowance, Income-based Job Seeker’s Allowance, Income Support, Housing Benefit or Pension Credit
  • have completed the contact tracing journey, including completing all the steps you are asked to follow

Or, from the 8 March 2021, you must:

  • be the parent or guardian of a child/young person, in the same household and need to take time off work to care for them whilst they self-isolate as instructed by their school or childcare setting
  • be employed or self-employed
  • be unable to work from home and will lose income as a result
  • be receiving Universal Credit, Working Tax Credit, Income-related Employment and Support Allowance, Income-based Job Seeker’s Allowance, Income Support, Housing Benefit or Pension Credit

How to get your unique NHS Test and Trace account ID

If you test positive for coronavirus (COVID-19), or are told to self-isolate by contact tracers, you’ll be given an NHS Test and Trace account ID automatically.

If you're told to self-isolate by the COVID-19 app because you’ve been in close contact with someone who has tested positive for coronavirus, you’ll need to request an NHS Test and Trace account ID before you can apply for support. Find out how to request your account ID.

Discretionary support payments

If you are not receiving any of the qualifying benefits for a Test and Trace Support payment, you can still get a discretionary support payment if you meet all the other criteria and one of the following:

  • you or your partner have applied for any of the qualifying benefits and you are waiting for a decision
  • you or your partner cannot claim the qualifying benefits because of immigration status
  • you or your partner are receiving (or have applied for) Local Council Tax Support
  • you or your partner are receiving Child Tax Credit

View or download the details of our discretionary support payment scheme (PDF).

Apply online, if you think you meet the conditions

Apply online for a support payment