Impact on council services
Some of our services are changing to help protect our most vulnerable people from coronavirus.
Our planning team has had to introduce some changes to the ways they work.
We are working towards being able to reopen our libraries to allow customers back in soon. The safety of all our customers and staff is extremely important to us and we are in the process of making some adaptations to the layout of our libraries and installing safety measures to ensure the safety of the public and staff. As soon as we are in a position to reopen we will communicate this to the public.
In the meantime we are continuing to offer our select and collect services. Residents can also still access our virtual library and the range of online events, ebooks and audiobooks available to the public online.
We would like thank all our users for your valuable support and look forward to welcoming you all back very soon.
We’re pleased to announce that our leisure centres will re-open on 12 April. Thank you for your continued support and we look forward to welcoming you back.
We’re working closely with our leisure operator, Stevenage Leisure Ltd (SLL), on preparations to make sure that it is safe for customers and staff to return to all six of our leisure centres.
Our swimming pools and gyms will be available to use, but some equipment will be spaced out, temporarily unavailable or marked ‘out of use’ to ensure we comply with social distancing rules. Under current restrictions, all indoor group classes will be unavailable, but these will be resumed when the government guidance allows. SLL are currently offering online classes and some leisure centres will be offering outdoor classes, please check their websites for more details.
The centres will be open to both members and non-members, but bookings must be made in advance on the relevant leisure centre website.
To ensure that everyone is safe and feels comfortable using our centres there will be some measures in place, including:
- a one-way system and signage to guide customers
- limited changing room and shower facilities to comply with social distancing
- customers will also be asked to arrive at the centres dressed ready for their activity, bringing only essential items
- increased cleaning of equipment and sanitisation stations, to ensure the highest possible standards of hygiene and cleanliness.
These measures will be adapted as and when government advice changes throughout the Coronavirus (COVID-19) pandemic.
Creasey Park Community Football Centre and Flitwick Football Centre reopened on 29 March, for organised outdoor sports to resume.
Biggleswade Skatepark re-opened on 29 March. We would like to remind residents to please follow the guidance in place and take any rubbish home with you.
Our other outdoor spaces including parks, countryside sites, public gardens and outdoor playgrounds remain open with restrictions in place.
In line with government advice for minimising person-to-person contact, we've put measures in place to conduct repairs and maintenance safely, if they are inside someone’s home.
We've reduced group recreational activities in housing and independent living schemes.
The government has updated the guidance on care home visits to allow care home residents the opportunity to name two individual for indoor visits, from 12 March. Babies and young children under the age of two can visit as well, and won’t count towards the named visitors. The two visitors will be able to visit together or separately as preferred.
The nominated people may hold hands with their loved one however, close contact such as hugging, should not happen.
In order to reduce the risk of infection to the resident and others in the home, the named indoor visitors must:
- take a rapid lateral flow test on arrival at the care home and at each visit
- wear PPE throughout the visit (disposable gloves, apron and mask), which will be provided by the care home
- work with the care home and follow all other infection prevention and control measures, including maintaining social distancing when walking through the home
Care home residents can continue to see other visitors outside of their nominated indoor visitors, but these visits must remain either as outdoor, pod or screen visits only.
There are no changes to current services as a result of the second national lockdown.
Registration service (including weddings and civil partnerships)
Registration offices are closed with the exception of The Court House, Woburn Street, Ampthill, MK45 2HX, which is open by appointment only.