Impact on council services
Some of our services are changing to help protect our most vulnerable people from coronavirus.
Our planning team has had to introduce some changes to the ways they work.
Garden waste collections will resume as normal on Monday, 27 April.
Please note: each household will be limited to either their two garden waste bags or their one bin per collection. We will not be collecting any additional excess garden waste during this time. All our Household Waste Recycling Centres (tidy tips) will re-open on Monday, 11 May but you must book to visit.
There may be changes to bus services in response to reduced patronage and/or reduced availability of drivers. The bus information pages on our website provide detail on service changes we are aware of. The bus operators are aware of the need for key workers and residents to access essential services and will do everything they can to maintain these services as much as possible.
These centres provide a range of services to families, including various group activities. Given concerns about social distancing and particular advice surrounding pregnant women, the Council will be discontinuing group activities at the centres for the foreseeable future whilst maintaining its important one to one support services to families.
Leisure and Library Services
Our Leisure Centres, run on our behalf by Stevenage Leisure, are closed.
All countryside open spaces are open to the public however all visitor centres and play areas remain closed. The safety of the public, volunteers and staff is our priority and any re-opening of facilities will need to be gradual and phased over time. We are following government guidance and working with our countryside partners to respond to changes in the advice as quickly as we can.
Following the announcement by government on 10 May 2020 that people can take unlimited amounts of outdoor exercise, sit in a local park and drive to other destinations, the main car park to Rushmere Country Park will re-open from Friday 15 May 2020. The main car park to Dunstable Downs will re-open from Monday 18 May 2020. To keep open safely and maintain social distancing we will need everyone to take care, stay alert and follow the guidance provided. Your patience and understanding will also be needed as parking facilities will initially operate on less than full capacity. Smaller car parks including Stockgrove will remain closed, but these and other facilities are being reviewed on an ongoing basis to ensure they are made available as soon as it manageable and assessed to be safe to do so. For more information about using green spaces, please read the guidance from central government on protecting yourself and others.
In line with Government advice for minimising person-to-person contact, the Housing team will be prioritising only essential repairs if they are inside someone’s home. The team is also reducing group recreational activities in housing and Independent Living schemes. Find out more on the Housing pages on our website.
In close liaison with service users and carers, the Council’s day centres will be closing in stages. Day centres for older people in Leighton Buzzard, Biggleswade and Houghton Regis will close from Friday, 20 March and our Learning Disability Day centres in Silsoe, Houghton Regis and Biggleswade will close from Thursday, 26 March.
Registration offices have closed with the exception of The Court House, Woburn Street, Ampthill MK45 2HX. Many of the registration services are suspended or restricted during this time. For further information about these changes please go to our Registration Service page.
Other council services
We are working with our staff and contractors on contingency planning and service prioritisation in the context of potentially reduced workforce.
Please use the online form above in the first instance. If you need to contact us in an emergency, please call 0300 300 8900.