Help for people who are self-isolating
Making sure those who have COVID-19 (and those who have been in close contact with them) self-isolate is one of our most powerful tools for controlling the spread of coronavirus.
Self-isolating, where friends and family or delivery services bring supplies to your door, helps prevent your family, friends and community from catching the virus, as well as helping to protect the NHS.
While self-isolating you must stay in your home for the length of time you are told to by NHS Test and Trace or government guidelines.
However, there are a range of support services both financial and practical you can draw on.
Help with shopping and medicine delivery
You can use this form to request support from our community partners who will help with food and pharmacy collections. We can also make arrangements for you to receive a priority supermarket booking slot if you are unable to arrange one online yourself.
Register for support if you're clinically extremely vulnerable
You can register online with the government's new shielding support service for yourself, or on behalf of someone else, to:
- request access to a priority supermarket delivery slot (if you have already got priority supermarket deliveries, you will keep them)
- tell us if you need local support
- make sure your details such as your address and contact numbers are up to date
You’ll be asked for your NHS number, which you can find at the top of your letter. It is important to register, even if you do not have any support needs at this time, so we know to focus on caring for others who may need more help. You can log in and update your needs if circumstances change at any time.
We can also help you to register by contacting us directly on 0300 300 8900.