Coronavirus - COVID-19

Help for people who are self-isolating

Making sure those who have COVID-19 (and those who have been in close contact with them) self-isolate is one of our most powerful tools for controlling the spread of coronavirus.

Self-isolating, where friends and family or delivery services bring supplies to your door, helps prevent your family, friends and community from catching the virus, as well as helping to protect the NHS.

While self-isolating you must stay in your home for the length of time you are told to by NHS Test and Trace.

However, there are a range of support services both financial and practical you can draw on.

Help with shopping and medicine delivery

You can use this form to request support from our community partners who will help with food and pharmacy collections. We can also make arrangements for you to receive a priority supermarket booking slot if you are unable to arrange one online yourself.

Ask for help with shopping and medicine delivery

Financial help (emergency provision)

Financial help (emergency provision) is available following an emergency or crisis to meet the immediate day-to-day expenses relating to food and utilities. Supermarket vouchers and top-ups for pre-paid energy meters are provided to meet these needs.

To apply, you must permanently residing within Central Bedfordshire:

  • 16 years or older
  • in an emergency situation and not have enough money to meet the immediate needs of you and your family

You do not need to be in receipt of any benefit or entitlement.

Apply for emergency provision

If you need to contact us in an emergency, please call 0300 300 8900.

New grant

Find out about the new government grant to support people in work on low incomes to self-isolate.

You may be able to claim a £500 lump sum payment if you cannot work from home and are required to self-isolate.

This payment aims to help make up for any lost income people may face by having to stay at home.

Fines and enforcement

From Monday 28 September, it is a punishable offence not to comply with an official instruction to self-isolate, with fines starting at £1,000 and rising to £10,000 for repeat offenders or serious breaches.