Coronavirus: housing advice

How we're supporting private tenants and landlords during the coronavirus pandemic

We're taking appropriate and proportionate action to limit the spread of infection. We will help to keep our vulnerable customers safe and reduce the potential for infection to spread by limiting contact with our customers. This is all part of the government’s advice to actively promote social distancing and to minimise person-to-person contact.

Many of our services are running without extra delays unless detailed below. We are not making home visits at the present time unless it is an absolute necessity. We'll get in touch by telephone and email.

Read our COVID-19 advice for private rented accommodation, which includes links to government guidelines and information for private renters and landlords.

Park homeowners

During the pandemic, park home site owners should continue to keep sites safe. Find out more about park home site rules.