Contact us

Find the right way to get help, report an issue or contact us about a council service.

Contact Us

  • 1 Choose a category
  • 2 Choose a topic
  • 3 Contact us

Did you know...

Report damp or mould online if you're a council tenant. You can also find advice on damp, condensation and mould, and information for private tenants, housing association tenants and homeowners.

Report damp or mould

Still need help?

Contact us online

If you cannot find what you need, send us a message online. This is usually the quickest way to contact us.

Submit a contact form

Call us

If you cannot contact us online, call 0300 300 8000.

Phone lines are open: 

  • Monday, Tuesday and Thursday: 9am to 5pm
  • Wednesday: 10am to 5pm
  • Friday: 9am to 4:30pm

Closed on weekends and bank holidays.

Back to categories