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Find the right way to get help, report an issue or contact us about a council service.

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Did you know...

Call 0300 300 4370, 24 hours a day, if you are homeless, at risk of becoming homeless because of an emergency, or want to report someone who is sleeping rough or may need housing support.

If you are not currently homeless but are worried about becoming homeless, use our online service for housing advice and support. 

Tell us if you are at risk of homelessness

Still need help?

Contact us online

If you cannot find what you need, send us a message online. This is usually the quickest way to contact us.

Submit a contact form

Call us

If you cannot contact us online, call 0300 300 8000.

Phone lines are open: 

  • Monday, Tuesday and Thursday: 9am to 5pm
  • Wednesday: 10am to 5pm
  • Friday: 9am to 4:30pm

Closed on weekends and bank holidays.

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