Help with your self-service account
Get help signing in to or signing out of your Central Bedfordshire Council self-service account, including resetting your password and problems receiving account emails.
You can use your self-service account to manage online requests and forms.
Sign in to or sign out of your self-service account
How do I sign out of my self-service account?
If you have finished using your self-service account, you can sign out securely from the self-service account page.
Sign out of your self-service account
Why can't I sign in to my self-service account?
If you cannot sign in, it may be because:
- the email address you entered does not match an account – check that you have entered it correctly and that you are using the email address you registered with
- you have not registered for a self-service account – register for a self-service account
I've forgotten my email address or password
If you cannot remember the email address or password you use to sign in, select Problems signing in?
Enter the email address you think you used to create your account. If the email address is registered, we'll send you an email with a link to reset your password.
If you do not receive an email, check that you have entered the correct email address. You may need to register for a new self-service account.
I'm not receiving emails from my self-service account
Check your spam or junk folder first.
If you still have not received an email, check that the email address you entered is correct and is the same address you used to register your account. You can then try requesting a password reset again.