National survey seeks local views on social care services

A national survey will be dropping on the door mats of hundreds of adult social care customers in Central Bedfordshire this month.

Central Bedfordshire Council will send the annual survey to 980 customers that use services such as home care, Meals on Wheels and day centres or have received equipment or adaptations to help them live independently.

The results of the survey will be sent to the Department of Health and used by the council to improve services.

Cllr Carole Hegley, Executive Member for Social Care and Housing said: “We would really urge people to complete the survey as it will help us to understand people’s experiences of care and support services and help us to get it right.” 

A sample of service users have been randomly selected to take part in the survey. The survey asks for views on satisfaction with social care and support, how easy it if to find information advice and the impact this had had on customers’ quality of life.

The survey is sent out to residents in phases of the coming weeks. Each paper survey has the date for return clearly marked on it.

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