Care Quality Commission (CQC)

Care Quality Commission (CQC)

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

The CQC make sure health and social care services provide people with safe, effective, caring, well-led and responsive care, and encourage care services to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.

The CQC promotes fundamental standards of care (link opens in new window) that you have a right to expect. It also registers, monitors, inspects and reports on all health and social care services. You can view its inspection reports to help you make a more informed choice about your care.

Giving the CQC feedback

You can feedback concerns (link opens in new window) to the CQC, anonymously if you prefer, to help improve care for yourself and others. They review feedback and where it causes us concern, take prompt action to put things right.

Visit their website

The CQC website (link opens in new window) has their standards leaflets, inspection reports, plus allows you to give feedback online (link opens in new window).

They welcome your comments on health and social care services.

Contacting the CQC

You can contact the CQC by emailing enquiries@cqc.org.uk or calling 03000 616161.

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