Being a member of the TSA scheme can mean increased customer confidence and extra leads.
It will also mean support from us, with a contact in the Trading Standards team who can work with you and provide advice and training based on co-operation rather than enforcement.
Businesses pay an annual subscription fee to join the scheme.
You can apply using the online form (link opens in new window). We will review your application, and inspect your premises, procedures, documents and products. We will seek customer references, check your legal compliance, and carry out criminal record / County Court judgement checks.
Any decision to refuse or revoke membership will be communicated to you in writing, along with details about how to appeal against it.
Where a member fails to comply with the terms and conditions of the scheme we will investigate the non-compliance and then write to them with an advisory, warning or termination letter, depending on the severity of the problem.